Standard Knob New York
Shipping & Returns
Orders placed on our website are fulfilled within 30 business days unless otherwise posted on the respective product page. All furniture is thoroughly inspected prior to shipping staging and release. Shipping methods and providers are carefully curated to ensure you receive the best service and experience possible. “Ship-out” times posted on product pages represent accurate and reasonable estimates with consideration to these commodities, their size, weight and packaging design. Shipping methods are subject to availability and some may not be available in all areas
Most orders placed on our website with a value over €950 are eligible to ship via Free Standard Shipping also listed as “Free Shipping” or “Free”. To exceed fulfillment expectations, we are offering our customers the fastest, safest and most reliable complimentary shipping service. This is a door-to-door delivery and requires compliance with standard set of rules utilized across the shipping industry:
• Customer premise must provide reasonable and safe access for delivery vehicle
• Items will be placed unpacked to the closest point accessible by truck. Shipping agents, at their sole discretion, may assist the customer in placing the furniture inside a garage or in another covered location.
• An adult must be present to inspect and accept the delivery.
The free shipping is limited to the following European countries:
Austria, Belgium, Bulgaria, Croatia, Czech Republic, England, France, Germany, Greece, Hungary, Italy, Luxembourg, Monaco, Netherlands, Poland, Spain, Slovakia, Slovenia.
For other European countries please use the Contact Us section.
Any item(s) which can be consolidated in a parcel package with the total dimensional value below 75 centimeters, will be shipped via common parcel carrier like TNT, FedEx or UPS. Color samples, touch-up kits, hardware packages or any marketing materials falling into this category, will ship via Free Priority Service with a delivery time estimated between 2 and 4 business days. Signature may be required for Small Parcel Deliveries. Subject to inventory availability.
Crib conversion accessories, cribs or any products with any dimensional value exceeding 75 centimeters, will ship via specialized furniture carrier and/or service. This is a ground level curbside service with a delivery time estimated between 7 and 15 business days. Curbside delivery does not include product installation or packaging debris removal. Please allow the full processing time posted on product page.
Once your order is placed:
You will receive an email confirmation that includes your order number and our contact information.
Delivery is scheduled by appointment. Once your order is received and passed the inbound inspection at our factory, you will receive a Shipping Notification email. Shipping carrier will call to schedule the delivery at least 24 hours in advance.
Please note that we do not ship to PO boxes, APO and FPO addresses.
DISCLAIMER: STANDARD DELIVERY METHOD IS DETERMINED BASED ON EACH ITEM PACKAGING AND SPECIFICATIONS. SHIPPING AND/OR DELIVERY IS PERFORMED BY UNAFFILIATED THIRD-PARTY CARRIERS WHOSE SERVICE QUALITY AND DURATION MAY VARY. ROMINA FURNITURE DOES NOT ASSUME ANY LIABILITY FOR PROPERTY OR PERSONAL DAMAGES CAUSED BY THIRD-PARTIES.
DISCOVER OUR FEATURES
We offer superior furniture products that are exceptionally safe, healthy, and eco-friendly. Find out more about our products by having a look at our features
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SEE WHAT CUSTOMERS SAY ABOUT US
Most well-made, safe furniture and eco-conscious
I am an environmental engineer, and after extensive research into available nursery furniture brands and collections, I was pleased to find Romina as the most well-made, safe, and eco-conscious furniture line of those I encountered (which were many). I nearly ordered another brand/collection, but was dismayed to find out at the last minute that the collection was manufactured of mahogany, and that the cases included MDF with mahogany veneers.
Sandra M., Aug 11, 2018Verified Buyer
We received the furniture today and it is absolutely STUNNING! Thank you soooo much! We are really sooooo in love with it
Madeline P., Feb 2, 2019Verified Buyer
The best quality solid wood, green guarded
This is not only the best quality solid wood, green guarded, and stylish kids furniture you can buy; but the customer service is outstanding! We had a issue (accident/our fault) with our dresser top and the folks at Romina came up for a great plan for remedy and repair in less than 24 hours.
Zack J., March 22, 2019Verified Buyer
Your company is the best I have ever dealt with
Wow! Baby Bargains said you guys were and excellent company and boy were they right. I will be sure to let them know how great customer service is. Your company is the best I have ever dealt with. Thank you, thank you, thank you!
Francesca S., Dec 13, 2018Verified Buyer
The quality of your furniture is unmatched
Let me begin by saying that the quality of your furniture is unmatched by many manufacturers today. As a technology teacher I spend much of my time making furniture and mouldings throughout the course of a day, and I have a profound appreciation for fine craftsmanship. Keep up the good work!
Joseph F., Sep 25, 2018Verified Buyer
We were impressed by the quality and construction
We did a lot of research on cribs and dressers, including reading the Baby Bargains book. We stumbled upon Romina after a return visit to a small baby shop, it had just been placed on display and we were told is had just entered the market in the US. We were impressed by the quality and construction of the pieces: solid wood, dove rail joints, child safe drawers, no particle board or flimsy glides.
Sandra M., Aug 11, 2018Verified Buyer
FREQUENTLY ASKED QUESTIONS
Bellow you'll find answers to questions we get asked most.
Romina furniture is available for purchase online on our website as well as authorized specialty stores across Europe and US. For retailers located in Europe and US please visit our “Find a Store” section and type in your current zip code.
General tips on maintaining any/all furniture are also applicable to Romina products and will help you maintain the furniture’s initial quality and appearance. (avoid direct sunlight, solvent based cleaners, etc). Please visit our Furniture Care section on our website and always follow your assembly instruction package when installing cribs or beds.
Most of the cribs sold in the United States must comply with a mandatory set of regulations pertaining to sizing, component spacing, and structural specifications. GREENGUARD is a third-party voluntary certification program which evaluates the volatile emissions (VOCs) from products, the amount of toxins that your furniture will bring into your child’s nursery.
Unlike other brands or manufacturers which may submit a very small selection of their products for testing under the GREENGUARD Gold program, ALL our furniture is tested and certified to meet this stringent requirement. All Romina cribs are GREENGUARD Gold Certified, and All Romina case goods are GREENGUARD Gold Certified as well, for complete peace of mind.
Most of the items available in our online store are available for Free Shipping which means door-to-door delivery. Additional services such as “White Glove Delivery” or “Expert installation & Packaging disposal” may be available in certain areas and for an additional cost. Costs, conditions, limitations or guarantees associated with these shipping options may vary depending on location, product sold and/or services available in certain area.
With changing trends and styles, products or finishes may get discontinued but if this happens, we will will make this information available to all customers and allow the opportunity to complete your Romina collection within certain time limits. Please contact us directly to determine your individual needs.
All Romina orders (online or in-store) come with a Standard Warranty . Some components may come with additional extended warranty from their original manufacturer (German drawer glides 80,000 cycles or approx 73 years, etc. Unless otherwise specified case goods (dressers, nightstands, bookcases, etc) are warrantied for 1 year while cribs come with a 3 year warranty.
All furniture measurements are recorded at the highest/lowest point of the respective measurement of a component. The inside dimensions of a crib complies with the US standard requirement for full size crib therefore will accommodate standard crib size mattress. Margins of tolerance shall be taken in consideration.
We accept Visa, MasterCard and American Express credit cards as well as PayPal payments. Any of these payment methods is accepted but we cannot accept multiple credit payment methods or a combination of two.
No, you do not need a Romina account but we strongly encourage you to become a registered user so that you can track your order and order history. Registered users will be offered additional features and benefits along with being notified of our promotional events and new product introductions.