Orders placed on our website are fulfilled within 30 business days unless otherwise posted on the respective product page. All furniture is thoroughly inspected prior to shipping staging and release. Shipping methods and providers are carefully curated to ensure you receive the best service and experience possible. “Ship-out” times posted on product pages represent accurate and reasonable estimates with consideration to these commodities, their size, weight and packaging design. Shipping methods are subject to availability and some may not be available in all areas
Most orders placed on our website with a value over €950 are eligible to ship via Free Standard Shipping also listed as “Free Shipping” or “Free”. To exceed fulfillment expectations, we are offering our customers the fastest, safest and most reliable complimentary shipping service. This is a door-to-door delivery and requires compliance with standard set of rules utilized across the shipping industry:
• Customer premise must provide reasonable and safe access for delivery vehicle
• Items will be placed unpacked to the closest point accessible by truck. Shipping agents, at their sole discretion, may assist the customer in placing the furniture inside a garage or in another covered location.
• An adult must be present to inspect and accept the delivery.
The free shipping is limited to the following European countries:
Austria, Belgium, Bulgaria, Croatia, Czech Republic, England, France, Germany, Greece, Hungary, Italy, Luxembourg, Monaco, Netherlands, Poland, Spain, Slovakia, Slovenia.
For other European countries please use the Contact Us section.
Any item(s) which can be consolidated in a parcel package with the total dimensional value below 75 centimeters, will be shipped via common parcel carrier like TNT, FedEx or UPS. Color samples, touch-up kits, hardware packages or any marketing materials falling into this category, will ship via Free Priority Service with a delivery time estimated between 2 and 4 business days. Signature may be required for Small Parcel Deliveries. Subject to inventory availability.
Crib conversion accessories, cribs or any products with any dimensional value exceeding 75 centimeters, will ship via specialized furniture carrier and/or service. This is a ground level curbside service with a delivery time estimated between 7 and 15 business days. Curbside delivery does not include product installation or packaging debris removal. Please allow the full processing time posted on product page.
Once your order is placed:
You will receive an email confirmation that includes your order number and our contact information.
Delivery is scheduled by appointment. Once your order is received and passed the inbound inspection at our factory, you will receive a Shipping Notification email. Shipping carrier will call to schedule the delivery at least 24 hours in advance.
Please note that we do not ship to PO boxes, APO and FPO addresses.
DISCLAIMER: STANDARD DELIVERY METHOD IS DETERMINED BASED ON EACH ITEM PACKAGING AND SPECIFICATIONS. SHIPPING AND/OR DELIVERY IS PERFORMED BY UNAFFILIATED THIRD-PARTY CARRIERS WHOSE SERVICE QUALITY AND DURATION MAY VARY. ROMINA FURNITURE DOES NOT ASSUME ANY LIABILITY FOR PROPERTY OR PERSONAL DAMAGES CAUSED BY THIRD-PARTIES.