FREQUENTLY
ASKED QUESTIONS

Romina furniture is available for purchase online on our website as well as authorized specialty stores across Europe and US. For retailers located in Europe and US please visit our “Find a Store” section and type in your current zip code.

General tips on maintaining any/all furniture are also applicable to Romina products and will help you maintain the furniture’s initial quality and appearance. (avoid direct sunlight, solvent based cleaners, etc). Please visit our Furniture Care section on our website and always follow your assembly instruction package when installing cribs or beds.

Most of the cribs sold in the United States must comply with a mandatory set of regulations pertaining to sizing, component spacing, and structural specifications. GREENGUARD is a third-party voluntary certification program which evaluates the volatile emissions (VOCs) from products, the amount of toxins that your furniture will bring into your child’s nursery.

Unlike other brands or manufacturers which may submit a very small selection of their products for testing under the GREENGUARD Gold program, ALL our furniture is tested and certified to meet this stringent requirement. All Romina cribs are GREENGUARD Gold Certified, and All Romina case goods are GREENGUARD Gold Certified as well, for complete peace of mind.

Most of the items available in our online store are available for Free Shipping which means door-to-door delivery. Additional services such as “White Glove Delivery” or “Expert installation & Packaging disposal” may be available in certain areas and for an additional cost. Costs, conditions, limitations or guarantees associated with these shipping options may vary depending on location, product sold and/or services available in certain area.

With changing trends and styles, products or finishes may get discontinued but if this happens, we will will make this information available to all customers and allow the opportunity to complete your Romina collection within certain time limits. Please contact us directly to determine your individual needs.

All Romina orders (online or in-store) come with a Standard Warranty . Some components may come with additional extended warranty from their original manufacturer (German drawer glides 80,000 cycles or approx 73 years, etc. Unless otherwise specified case goods (dressers, nightstands, bookcases, etc) are warrantied for 1 year while cribs come with a 3 year warranty.

All furniture measurements are recorded at the highest/lowest point of the respective measurement of a component. The inside dimensions of a crib complies with the US standard requirement for full size crib therefore will accommodate standard crib size mattress. Margins of tolerance shall be taken in consideration.

We accept Visa, MasterCard and American Express credit cards as well as PayPal payments. Any of these payment methods is accepted but we cannot accept multiple credit payment methods or a combination of two.

No, you do not need a Romina account but we strongly encourage you to become a registered user so that you can track your order and order history. Registered users will be offered additional features and benefits along with being notified of our promotional events and new product introductions.